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Privacy Policy

Introduction

Welcome to Dubai Carpet Store. We value your privacy and are committed to protecting the sensitive information you provide. This privacy policy explains how we collect, use, and share the information you provide using our website and services. By accessing our website, you accept this policy’s conditions.

The Information We Collect

Our privacy policy collects information to provide you with better services. The types of information we collect include:

Personal Information

  • Identity Data: Includes your first name, last name, username, or other identifiers.
  • Contact Data: Includes your email address, phone number, and location.
  • Financial Data: Includes details about your payment cards and other payment information.
  • Transactional Data: Includes information about payments you’ve made and received and details about services you’ve purchased.
  • Marketing and Communications Data: This contains your communication choices and your options for receiving marketing communications from us.

Non-Personal Information

  • Technical Information  Includes your Internet protocol (IP) address.
  • Browser type and version, and time zone setting.
  • Browser plug-in types and versions.
  • Operating system and platform.
  • Other technical details about the devices you use to access this website.

How We Use Your Data

We use the information you provide in the following ways:

Providing and Improving Services

  • Process and deliver your orders, including handling payments, fees, and charges.
  • To maintain our partnership with you, including informing you of modifications to our terms or privacy statement. 
  • I aim to provide customer support and respond to your inquiries and feedback.

Communication

  • We would like to provide you with information about our services, promotions, and other relevant information.
  • To send you marketing communications, special offers, and information about products or services you may be interested in unless you opt-out.

Legal Requirements

  • To follow legal requirements and court orders.
  • To follow the terms of our service and protect our safety, property, and rights. 

How to Make Sure Your Data Is Safe 

We take several steps to protect your information, such as: 

  • Data Encryption: We use SSL technology to transmit sensitive information online securely.
  • Access Controls: Access to your information is restricted to authorized people who are required to keep the information private.
  • Regular Security Reviews: We review our security practices to identify and address potential limitations.
  • Physical Security: We implement physical security measures to prevent unauthorized system access.

Cookies and Tracking Technologies

Our privacy policy uses cookies and other tracking technologies to collect information about you provided on our website and to remember specific details about you. Cookies are little files that hold information on your device. We also use beacons, tags, and scripts to collect and analyze data to improve our services.

Types of Cookies We Use

  • Required Cookies: Without these cookies, our website cannot function.  
  • Performance and Functionality Cookies: Improve the speed and functionality of our website but are not necessary.
  • Analytics Cookies: Collect information about how visitors use our website.
  • Advertising Cookies: Deliver advertisements that are relevant to your interests.

You can reject cookies or be notified when cookies are being sent. However, disabling cookies may affect the functionality of some services.

Service Providers

Our privacy policy may partner with third-party companies and individuals to facilitate our services, perform service-related tasks, or help us analyze how our services are used. These third parties are required not to reveal or use your data for any other reason, and they only have access to it to carry out these duties on our privacy policy.

Third-party services include

  • Payment Processors: To handle online payments. 
  • Analytics Providers: To understand user behavior on our website.
  • Marketing Service Providers: To assist with marketing and advertising efforts.

Your Rights to Protect Your Data

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access Rights: Request copies of your data.
  • Right to Correct: Request correction of any wrong or incomplete information.
  • Right to Delete: Request deletion of your personal information in specific situations. 
  • Limit Processing: Request restrictions on how we use your data.
  • Data Portability: Request transfer of your data to another organization or you in particular situations.
  • Withdraw Consent: Change your mind about the consent you have given us.

To exercise any of these rights, please contact us at Info@dubaicarpetstore.ae. We will respond as soon as possible and by the law.

Data Retention

We will retain your data only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. We will also retain your data as necessary to protect against fraudulent activity and ensure the security of our services.

International Data Transfers

Your information may be stored and processed in countries with data protection laws different from your own. By providing us with your information, you consent to the transfer of your data to these countries. This includes personal data stored on servers located in the UAE.

Children’s Privacy

People under the age of thirteen are not eligible to use our services. We do not intentionally gather personal data from minors younger than thirteen. Please contact us if you are a parent or guardian and believe your child may have provided us with personal information. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information promptly.

Links to Other Websites

Our website may contain links to external websites that are not run by us. You will be taken to that third-party’s website when you click on a third-party link. 

Updates to This Privacy Policy

We may occasionally update our privacy policy to reflect practice changes or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you by posting the updated policy on our website and updating the “Last updated” date at the top of this page. Sometimes, we may notify you via email or through a prominent notice on our website. Please check this page occasionally to learn more about how we protect your information. If we change this privacy policy, your continuing use of our website means you agree to the new terms. 

Contact Us

Please contact us with questions, complaints, or requests about your personal information or our privacy policy. Contact us by call at:

 

 

 

 

 

 

 

Contact